Orders will typically be processed within 1-3 business days. Estimated delivery tie vary based on location.

I try my best to prioritize sustainability and reduce waste, so you will notice that many of my shipping materials are either recyclable or reused from other shipments helping to minimize my environmental impact 🌎

if you live in Houston and prefer to pick up your order instead of having it shipped, select “local pick up” option at check out. Areas of preferred pick up in Houston are in the Midtown, Montrose or Downtown area. Once order has been placed, let’s connect via email!

All sales are final once purchased.

In case of damaged item while shipping, send me photos of the issues in an email at Jeannie.potpot@gmail.com and I can try my best to work with you on a replacement (can take up to 2 months to recreate ceramic work due to the nature ofthe process).

In short, absolutely! I’ll have commission tickets with some shop updates that related to my work! I do require a % down payment prior to beginning the project. This is to secure your order and covers the cost of materials. The remaining balance will be due upon completion before your item is shipped or picked up!

For any commissions or specific orders outside of my current work, let’s chat! Email me at jeannie.potpot@gmail.com 😌

I accept all major credit cards, as well a PayPal for online purchases.

All handmade pieces are made with love and care to attention in my tiny studio garage. Kindly handle with care upon receipt and follow proper care instructions:

• hand wash recommended

• Non-abrasive or gentle sponges along with warm soapy water

Jeannie PotPot cannot be held responsible for breaks in the future.

All glazes and clay are food and drink safe unless specifically stated on product descriptions.